WARRANTY TERMS AND CONDITIONS

- Abboud Group warrants the product (s) listed on the front of your warranty card to be free from defects in material and workmanship, within the warranty period, starting from the delivery date of the product (s), under normal use. After this period, you may be charged for any service / labor, adjustment or spare parts.

-The warranty is valid only in Lebanon for products purchased from Abboud Group

-This warranty card should be presented in case a claim needs to be made. But do not fret, in case this warranty was lost, the original invoice or receipt can be presented instead.

-Should some service parts need to be ordered from overseas, the time required for replacement might be longer than ordinary conditions.

-This warranty does not cover the following:

  • Regular use of the consumable parts such as plastic parts, heads, antennas, broken parts, remote controls, switches, handles, burned lamps, or damage caused by the fluctuation of the electric current.
  • Accessories such as carrying cases, batteries, adapters...
  • Malfunction or damage due to lightning, natural disaster, military operations, aesthetic modification, defect caused by accident, negligence, abuse, misuse or irregular use, transportation and improper voltage.
  • Malfunction or damage due to wrong or excessive use of the product.
  • Items repaired, improperly installed, tampered with or serviced by any unauthorized party.
  • Items or warranty certificates in which the serial number has been altered or removed.
  • Software issues
  • Cases of rust from misuse
-All spare parts and repair services are free under your warranty, with the exception of the terms stated in clause number 5 above.

-Transportation fees are free of charge only during the first year, starting from the delivery date. However, if no problem/malfunction/defect was found, the customer will be charged those fees. After -this period, these charges are to be covered by the client according to the transportation/region scale set by the company.

-If upon purchase you decide to defer your official invoice for two months from your actual purchase date, your warranty validity will be effective as of the two months of the consignment.

-In case of product malfunction, your warranty guarantees that the product will be inspected and repaired for free.